This Privacy Policy outlines how INTERPLAY INNOVATIONS LTD ("we," ,"Pyaar Chat","PyaarChat"us," or "our") collects, uses, and protects your personal information when you interact with our website and mobile application, collectively referred to as the "Services." At INTERPLAY INNOVATIONS LTD, we are committed to safeguarding your privacy and ensuring transparency in how your data is handled. This document also explains the choices available to you regarding the use of your personal information.
This Privacy Policy should be read alongside our Terms of Service. By using our Services, you confirm that you have reviewed, understood, and agreed to both documents. INTERPLAY INNOVATIONS LTD acts as the data controller for the personal information we process. In certain cases, we may share your data with affiliated entities, which operate as independent data controllers. These affiliates may handle your information according to their own privacy policies, and we encourage you to review them.
Please note that privacy regulations differ by region. If you engage with third-party services (e.g., payment processors or social media platforms) through our Services, their respective privacy policies will govern the handling of your data. We recommend reviewing these policies before sharing any personal information.
This policy sets out:
1. Collection of Information
2. Information Received from Other Sources
3. Usage of information
4. Promotional Updates and Communications
5. Storage of Information
6. Sharing of information
7. Legal Bases for Processing Your Information
8. Your Data Protection Rights
9. Security
10. Children's Privacy
11. Payments
12. Data Retention
13. Data Transfers
14. Changes to the Policy
We may collect or receive the following categories of information:
- Personal Details : When signing up for our Services, we may request personal information such as your name and address.
- User-Generated Content : Any content you upload, post, or share—such as text, images, or metadata—may be collected. Be aware that publicly shared content can be downloaded by others and potentially used for promotional purposes.
- Technical Data : When you access our Site or App, we automatically gather details like your IP address, browser type, device identifiers, operating system, and internet service provider.
- Usage Patterns : We track how you interact with our Services, including the pages you visit, the time of access, and the links you click before and after using our platform.
- Cookies and Similar Tools : We utilize cookies, pixel tags, local storage, and other technologies to collect information automatically. By continuing to use our Services, you agree to the use of these tools.
- Real-Time Location : With your explicit permission, we may collect your geographic location to offer location-based features or services provided by third-party partners. This data is only collected if location sharing is enabled on your device.
- Device Association : Location data may be linked to your device ID to recognize your browser or device during future visits.
- Device Details : We gather information about the devices you use to access our Services, including hardware model, software version, language preferences, advertising identifiers, and network details. This helps us deliver tailored content and targeted advertisements.
- Account Registration : If you create an account, we may collect your username, email address, and password. You can also register via Facebook, but we only collect basic registration credentials.
- Phone Number : We may request your phone number for identity verification or security purposes. This information is not shared with unauthorized third parties.
- Payment Processing : All financial transactions are managed directly by Apple or Google. We do not access or store your payment details.
- Cookies : These small files stored on your device enable site functionality, improve your experience, and assist with analytics.
- Third-Party Analytics : We use services like Google Analytics to analyze usage patterns and device data through cookies. These providers operate under their own privacy policies.
- Advertising Networks : Third-party advertisers may collect data about your online activities across different websites and apps to deliver personalized ads. We are not responsible for their practices.
- Do Not Track : Our Site and App do not currently respond to "Do Not Track" signals from browsers or mobile devices.
- Support Requests : When you reach out to our support team, we may collect your email address and any additional details you provide during the interaction.
1. Cross-Platform Data Collection
If you use other websites, apps, or services under our ownership, we may collect additional information about you through these platforms.
- Transparency : We will notify you when such data is collected, whether it is combined with information from this website, and the specific purposes for its use.
2. Third-Party Account Integration
When you register or log in using external services (e.g., Google, Facebook, or digital wallets), we may receive personal details from these providers, such as your name, email address, or profile information.
- User Responsibility : We recommend reviewing the privacy policies and settings of these third-party services before linking your account.
3. Partners and Service Providers
We work with external entities—including business partners, technical support teams, payment processors, advertisers, and analytics providers—to deliver our Services.
- Data Sharing : If these partners provide us with your personal information, we will inform you about the nature of the data and how it will be used.
4. Connected Services and Permissions
By linking third-party accounts (e.g., payment platforms or corporate service providers) to our Services, you authorize us to access and use the following data:
- Profile Information : Name, email, date of birth, location, and profile photo URL.
- Technical Details : Device specifications, network information, session data, and location derived from your IP address or carrier network.
- Transaction History : Payment method details (e.g., credit card type) and usage patterns.
5. External Data Sources
We may supplement the information you provide with data from third parties, such as:
- Customer Feedback : Including recorded calls related to complaints or inquiries.
- Marketing and Research : Insights from surveys, market research, or advertising partners.
- Corporate Partnerships : Employment or account details from organizations using our enterprise services.
The information collected by this Website serves several purposes to enhance user experience and improve our services:
1. Enhancing Platform Experience
- Design & Functionality : Your feedback and usage patterns guide improvements to the Website/App layout, features, and overall performance.
- Content Personalization : We customize content presentation to align with your preferences and device capabilities for optimal usability.
2. Fulfilling Contractual Agreements
- Service Delivery : We use your data to honor contractual obligations, such as managing subscriptions, processing payments, and maintaining your account.
- Transaction Support : Ensuring seamless payment processing and resolving service-related inquiries.
3. Delivering Tailored Solutions
- Relevant Recommendations : Your information helps us suggest products, services, and content that match your interests.
- Ad Campaigns : Data may be used to measure ad effectiveness and display targeted promotions based on your activity.
4. Operational Efficiency
- Internal Analysis : We analyze data for troubleshooting, trend identification, and refining service quality.
- Testing & Innovation : Conducting research, statistical analysis, and beta testing to develop new features.
5. Security & Compliance
- Fraud Prevention : Monitoring activity to detect and address unauthorized access or security threats.
- Legal Obligations : Ensuring compliance with applicable laws and resolving disputes.
6. Interactive Engagement
- User Participation : Facilitating surveys, feedback forms, or other interactive tools when you opt to engage.
7. Data Integration
- Combined Insights : We may merge information you provide with data from third-party sources (e.g., partners or advertisers) to refine our Services, always respecting your rights and legitimate interests.
- Marketing Communications : With your consent or based on legitimate interests, we may send promotional messages about new features, offers, or services via email, SMS, in-app notifications, or other channels.
- Third-Party Collaboration : We may partner with marketing platforms or social media networks to deliver these communications. Such partners are required to comply with data protection laws.
- Opt-Out Options : You can unsubscribe from promotional messages at any time using the instructions provided in each communication.
- Secure Infrastructure : Your data is stored on Amazon Web Services (AWS) servers, protected by encryption, firewalls, and 24/7 surveillance.
- Protection Measures : We use encrypted data transmission, secure storage protocols, and access controls to safeguard your information.
1. Service Providers
- Operational Support : Trusted vendors (e.g., IT, analytics, or customer support partners) may process your data to assist with service delivery. They are contractually obligated to protect your information.
2. Legal Compliance
- Regulatory Requests : We may share data to comply with laws, subpoenas, or government investigations.
- Fraud Prevention : Disclosures may occur to address security threats or protect our platform's integrity.
We may share your personal information with third parties under the following circumstances:
1. Authorized Vendors and Service Providers
We work with trusted third-party vendors and service providers to support our operations. These partners assist with tasks such as infrastructure hosting, business analytics, customer support, data processing, marketing services, and IT maintenance. These third parties process your personal data strictly on our behalf and in compliance with applicable data protection regulations.
2. Partners and Affiliates
Your information may be shared with our partners, subsidiaries, and affiliated companies that contribute to the delivery of our services. These entities operate in accordance with this Privacy Policy and may act as joint or independent data controllers.
3. Legal and Security Obligations
We may disclose your personal information to comply with legal obligations, such as responding to court orders, subpoenas, regulatory inquiries, or law enforcement requests. Additionally, we may share data to detect or prevent fraud, and to protect the safety, rights, or security of our users, the public, or our platform.
4. Business Transfers
In the event of a merger, acquisition, asset sale, restructuring, or bankruptcy, your information may be transferred to the relevant third party involved in such transactions. We will ensure that any transfer complies with applicable data protection laws and that your privacy remains protected.
5. With Your Consent
We may share your information for additional purposes disclosed at the time of collection, but only with your explicit consent. For example, if you request a specific service, we will share the minimum required information necessary to fulfill that request.
We process your personal data based on the following legal frameworks:
- Contract Fulfillment : To honor agreements outlined in our Terms of Service.
- Consent : Where you've explicitly permitted data processing (you may withdraw consent at any time).
- Legal Obligations : To comply with laws, regulations, or court orders.
- Vital Interests : To protect your safety or the safety of others.
- Public Interest : For tasks carried out in the public interest or official authority.
- Legitimate Interests : For our operational needs or those of third parties, provided they align with your rights.
Withdrawing consent won't affect prior lawful processing. Some services may become unavailable post-withdrawal.
Under data protection laws, you have the right to:
- Access, Correct, or Delete Data : Request copies, updates, or erasure of your information.
- Data Portability : Obtain your data in a transferable format.
- Restrict or Object : Limit processing or object to specific uses (e.g., marketing).
- Withdraw Consent : Opt out of consent-based processing at any time.
- Object to Legitimate Interests : Challenge processing justified by public interest or our business needs.
- Full Deletion : Request permanent removal of your data from our systems.
Contact us at [[email protected]] to exercise these rights. All data, including cookie-derived information, will be deleted upon request.
We protect your data through:
- Encryption : SSL technology secures data transmission, and stored data is encrypted.
- Access Controls : Firewalls, secure authentication, and restricted employee access.
- Vendor Compliance : Third-party partners must adhere to strict security standards and undergo audits.
While we prioritize security, no system is entirely breach-proof. We cannot guarantee absolute protection for internet-transmitted or stored data.
Our Services are designed for users aged 18+. We do not knowingly collect data from minors. If we discover underage data, we will delete it immediately.
- Encryption : Payments are secured via SSL technology.
- Third-Party Processors : Trusted gateways handle transactions; we never store full payment details.
- Provider Policies : Payment processing follows the third party's terms and privacy practices.
- Active Users : Data is retained for the duration of service use and contractual obligations.
- Post-Deactivation : Data may be kept for up to 3 months to resolve disputes or comply with legal requirements.
- Extended Retention : Data may be preserved longer for legal, analytical (with consent), or public interest reasons.
When transferring data internationally, we ensure compliance through safeguards like EU-approved standard contractual clauses, aligning with regional data protection laws.
We may revise this Privacy Policy. Changes will be posted here, with major updates notified via email or in-app alerts. Last updated: [2025-11-12] .